The installed app keeps its own sign-in, separate from your browser. Sign in once in the app. If you sign out in your browser, you stay signed in to the app.
Common questions
Why do I have to sign in again?
I tapped Not now on the banner. How do I get it back?
On an iPhone, use the Share button as above. On an Android phone, use the three dots menu in Chrome as above.
How do I remove Sideline from my phone?
Touch and hold the Sideline icon, then choose the option to remove it. Your account and your club's information are not deleted.
What if I already have a Sideline account?
Select Sign in at the top of the first screen. You come back to the same page after you sign in. On the Player screen you can pick your child from a list, so you type less. You do not need to finish your account by email.
From Register your child
What if I close the page before I finish?
If you are not signed in, Sideline sends your answers to the club only after you follow the link in the email and select Finish registering. It keeps them for 3 days. If you close the page before you select Submit registration, open the registration link again and start again. If you close it after that, open the email and select the link. If you cannot find the email, look in your spam folder.
From Register your child
Why does Sideline ask for a second contact?
The club calls them if it cannot reach you. If you choose Parent or guardian, Sideline emails them an invitation to set up their own account. They get the same access as you, including your child's medical details. If you choose Emergency contact only, they see nothing online.
From Register your child
Who sees my child's health answers?
Your child's coaches use the health answers to keep your child safe. Only the club's welfare officers see the safeguarding answer.
From Register your child
What do I pay when I register?
The Review screen shows each payment with its date before you submit: what you pay today (or "Nothing to pay"), the date and amount of the first Direct Debit, the regular payments up to the last month, and the total for the season. You never pay for months after the season ends.
What you pay today can include:
- The club's registration fee, if it has one. You pay it on top of the plan the club has set for the team.
- The rest of this month, at a daily rate, if the club charges for it at registration. Some clubs add it to the first Direct Debit instead. A player who played at the club last season does not pay for the rest of the month.
- Next month, if the plan is monthly and there are fewer than 5 working days before the 1st. A new Direct Debit needs 5 working days before the bank can take the first payment. Weekends and bank holidays do not count.
The Direct Debit then takes each monthly payment on the 1st. If there is something to pay today, you choose how to pay on the payment screen.
From Register your child
Can I register more than one child?
Yes. You register one child at a time. If you are signed in, you can register brothers and sisters one after the other: after you submit, select Register for another team?, or open the registration link again and select Register someone new. Sideline fills in your address and second contact from the child you already registered, and you can change them. If you are not signed in, open the registration link again for each child.
From Register your child